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Stadium Tech Report

January 8th, 2025

Paul Kapustka

Feature

Denver Concessions, Part 4: When design and process are as important as technology

The one thing that’s often not mentioned when discussing stadium concession technology is that the physical layout and functionality of the stands themselves can sometimes do as much to improve fan and business experiences than any technology. Starting just before the pandemic hit, Empower Field at Mile High and other venues began experimenting with concession stands that looked much different...

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Editorial

When you deploy technology, don’t forget the people

With the recent explosion of stadiums deploying new technology in just about every phase of venue operations, it’s easy to get caught up in the idea that technology alone can help solve multiple game-day pain points. But one thing struck me as I visited several stadiums this year, watching closely how fans interact with new technology: Without trained staff to...

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News

Titans tap Verizon, Wicket for facial authentication entry at Nissan Stadium

Another NFL team is testing out the use of facial authentication technology to speed up stadium entry, with the Tennessee Titans' launch of a system from Verizon and software startup Wicket this football season at Nissan Stadium in Nashville. Called "Express Entry," the system is being used in conjunction with walk-through security scanners from Evolv, to produce an experience where...

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Feature

Survey says: Cashierless concessions are top priority for venues in 2024

In our third annual Stadium Connectivity Outlook survey, respondents pinpointed cashierless concession technology as their top initiative for the next 12 months, making it a tactical element in a broader strategy to increase revenues and decrease costs. Because the new types of cashierless stands often reduce the need for personnel to operate them, it’s possible that the already rapid deployment...

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Feature

Checkout-free stadium concession stands: Where they are

As the final data set for our charting the checkout-free concession stand revolution report here is our list of where all the stadium-specific checkout-free concession stands are located, with the number of stands at each venue and the technology provider for each location. As always, any corrections, additions or other field observations welcome! This list was updated on Oct. 26....

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