How sports venues are moving from dashboards to decisions If a fan enters a concession line, waits several minutes, and leaves without buying anything, how much revenue did the venue lose? The answer exists but finding it will require some digging. At every game, some fans wait in ticketing or concession lines and ultimately walk […]
Zack Klima
Contributor
Zack Klima is the Founder & CEO of WaitTime, one of the original pioneers in AI computer vision for crowd and queue management.
Founded in 2014, long before AI became mainstream, WaitTime has grown into a global leader in patented, ethical, fully anonymous crowd intelligence—powering real-time operational insights for stadiums, airports, convention centers, retail, and large public venues worldwide.
A core part of Zack’s strategy has been building a channel-first global sales motion alongside partners like Intel, enabling scalable, CPU-only edge AI deployments through resellers, integrators, and distributors across the world.
With a background in architecture and systems thinking, Zack focuses on building durable technology, empowering channel partners, and transforming cameras into real-time operational intelligence platforms.
