In our third annual Stadium Connectivity Outlook survey, respondents pinpointed cashierless concession technology as their top initiative for the next 12 months, making it a tactical element in a broader strategy to increase revenues and decrease costs. Because the new types of cashierless stands often reduce the need for personnel to operate them, it’s possible that the already rapid deployment of this technology in stadiums was responsible for reducing anxiety about staffing, which dropped from being last year’s top concern to fourth on this year’s list.
Download the survey results and white paper now!
In partnership with sponsor Verizon, in August and September of this year we reached out to the Stadium Tech Report community and asked them to participate in our third annual Stadium Connectivity Outlook survey, which included a wide range of questions about the current state of a venue’s connectivity, and where the venues, teams and schools plan to prioritize investments and strategies. Their answers are now available for you to read, in both a survey results format and an accompanying white paper that summarizes the data.
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We also asked very specific questions about some of the new technologies that started emerging in 2022, like walk-through security screening systems and cashierless concessions technology, and learned that the trend of adopting both was not just underway but had moved to front-of-mind status.
It is not a huge surprise that cashierless concessions, a topic that has dominated the news and analysis coverage for the past year at Stadium Tech Report, has moved to the top of the list of venues’ deployment roadmaps for 2024. A full 65 percent of our respondents included cashierless concessions on their list of initiatives for the next 12 months. Next up on that same list was improved in-venue connectivity for fans (59 percent) and improved connectivity for operations (54 percent).
Download the survey results and white paper to find the granular details and our analysis about this and other topics.
Thanks again to our sponsoring partner Verizon, and a special thanks to all the stadium technology professionals who lent their time and insights to make this survey and its results possible.