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Stadium Tech Report

October 30th, 2024

self-checkout

News

Aramark deploys Mashgin-competitor optical-scanning checkout devices from VisioLab at Georgia Southern

Caterer Aramark has deployed optical-scanning self-checkout devices from a German company called VisioLab at Georgia Southern University this football season, in what Aramark is calling a "proof of concept" deployment for what looks like a potential competitor to similar devices from Mashgin. Mashgin's breakthrough optical-scanning devices have won quick acceptance at stadiums and arenas the past few years, mainly because...

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Sponsored

Centralized identity and the era of the automated fan experience

By Ashim Banerjee, IDmission Think about visiting a stadium. When you’re there to watch your favorite team, you are constantly asked to show things, like tickets, ID, credit cards, or access badges. Each one requires you to line up, because at halftime or between innings, thousands of others are trying to do the same. Meanwhile the team must pay someone...

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Feature

TapIn2, IDmission add facial authentication to self-checkout kiosks

Self-checkout kiosks using software from TapIn2 and IDmission will allow fans at the Kansas City Royals' Kauffman Stadium to use facial authentication for age and payment verification this baseball season, according to a press release from caterer Aramark. We haven't yet talked to anybody specifically about the coming technology deployment, but according to Aramark the combination of facial authentication verification...

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Feature

Denver Concessions, Part 2: Mashgin scanners provide flexibility and checkout speed

Even before Zippin, fans at Empower Field at Mile High got introduced to new concessions technology several years ago when a curious machine appeared at the checkout area of some stands. Instead of a staffer behind a terminal, the new devices were a platform surrounded by metal bands above and on the platform’s sides. What fans were instructed to do...

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Feature

Denver Concessions, Part 3: The rise of the self-checkout kiosk

If there is a newer concessions technology that is fairly obvious in the how-to of its use, it’s the big-screen kiosk. Popular at quick-service restaurants in many places, self-order kiosks have been gradually growing in use at stadium concession stands, including Empower Field at Mile High, where the technology has been in use for several years in a few different...

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Editorial

When you deploy technology, don’t forget the people

With the recent explosion of stadiums deploying new technology in just about every phase of venue operations, it’s easy to get caught up in the idea that technology alone can help solve multiple game-day pain points. But one thing struck me as I visited several stadiums this year, watching closely how fans interact with new technology: Without trained staff to...

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